Shipping policy

Thank you for choosing ANÜMN! We strive to provide you with a seamless and enjoyable shopping experience. This shipping policy outlines important information regarding the shipping and delivery of your orders. Please review this policy carefully before making a purchase.

 

  • Order Processing Time 

Upon receiving your order, we will process it as quickly as possible. Order processing typically takes 1-4 business days, excluding weekends and public holidays. During peak seasons or promotional periods, processing times may be slightly longer.

  • Shipping Methods and Rates

We offer reliable shipping options to ensure the safe and timely delivery of your jewelry. The available shipping methods and associated rates will be displayed during the checkout process. The shipping rates may vary based on factors such as the destination, order value, and weight of the package.

  • Delivery Time 

The estimated delivery time depends on the shipping method selected and the destination of your order. We partner with reputable shipping carriers to provide you with accurate delivery estimates. Please note that delivery times are approximate and may be subject to delays due to unforeseen circumstances such as customs clearance or weather conditions.

  • Tracking Your Order 

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to be updated by the shipping carrier.

  • International Shipping 

We offer international shipping to select countries. However, please be aware that international shipments may be subject to additional customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information on any potential fees before placing an order.

  • Shipping Address 

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address information. If you need to make changes to your shipping address after placing an order, please contact our customer support as soon as possible. Please note that we may not be able to modify the address once the order has been shipped.

 

  • Lost or Damaged Packages

In the event that your package is lost or damaged during transit, please contact us at anumndesigns@gmail.com as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a refund if necessary.

 

  • Returns Due to Non-Delivery

If a package is returned to us due to non-delivery, we will contact you to arrange reshipment. Additional shipping fees may apply.

 

  • Order Tracking and Support 

If you have any questions or concerns regarding the shipping of your order, or if you need assistance with tracking your package, please feel free to contact us at anumndesigns@gmail.com. We are here to help and will do our best to provide you with timely and accurate information.

 

ANÜMN strives to deliver your orders in a prompt and reliable manner. However, please note that external factors beyond our control may occasionally affect the delivery process. We appreciate your understanding and patience.

If you have any further questions or require additional information, please contact us at anumndesigns@gmail.com

Thank you for choosing ANÜMN. We value you and look forward to serving you.